Destination Guide | Tokyo Japan

Medical Services

see also Emergency Telephone Numbers

Emergency / Ambulance Service

To call an ambulance, dial 119 to connect you to the Tokyo Fire Department. You will be asked in Japanese if you need an ambulance (kyukyusha) or a fire truck (Shohbohsha). You will be asked for your address, name, telephone number and, if possible, a landmark to help the staff find their way.
It is recommended that you have a dialogue message by your telephone in Japanese for emergencies.

Tokyo Fire Department

Prevention and Immunizations

Under Japanese law, immunization against polio, rubella, measles and diphtheria, whooping cough and tetanus is required. It is advised that you have immunizations done through a familiar private clinic. Some western clinics offer immunization schedules specific to your home country. Please investigate immunization for your child prior to administration.

Medical Emergency Checklist

  • Acquaint all family members and domestics with a medical doctor, his office and staff and doctor’s preferred medical facility/hospital
  • Obtain normal hospital emergency care policy and documentation required.
  • Note an emergency number of your health insurance company to be kept on file at the hospital to cover your medical charges.
  • Keep a card of your hospital/clinic’s address in Japanese for the taxi driver.
  • Practice and keep a record of the emergency route to the hospital noting how long it takes.
  • Put aside, and check periodically, money for of the taxi fare for an emergency trip to the hospital. Make the location known.
  • Display in several areas of your home a list of emergency telephone numbers, such as doctor, hospital, ambulance, dentist, fire, police, etc.
  • Carry with you at all times your physicians name, emergency number and preferred hospital for treatment in case of an accident.
  • Note information of any allergies your family members may have.

Medical Facilities

Japan's medical facilities can be categorized as 1) general hospitals, 2) medical clinics and 3) general private practitioners. Almost all Japanese hospitals have outpatient departments for consultation and treatment. General hospitals do not make appointments and receive outpatients only during the morning hours. Therefore arrive by 08:30. Most medical clinics make appointments over the telephone.

The AMDAI International Medical Centre, a nonprofit organization, has names of doctors who can explain the Japanese medical system. Santa Fe can also provide an extensive list of frequently used medical facilities popular with expatriates. A good suggestion is to visit one or two and find out what types of services are available. In case of an emergency, it is always good to be registered with a clinic for assistance.


Numerous hospitals and clinics have English speaking doctors and nurses on shift. Specialists come to the clinics periodically, so check which days they are available. It may take a couple of weeks to get an appointment with a specialist, but in case of an emergency, the primary doctor at the clinic can refer you to a Japanese hospital/outpatient clinic. There are also a number of qualified Japanese dentists who have been trained overseas and are often used by foreigners.

*Santa Fe assumes no responsibility for the professional ability or reputation of the persons or medical facilities whose names appear on the following list.

Genaral Healthcare Consultant

Tokyo Metropolitan Health & Medical Information Centre
Phone: 03-5285-8181

Emergency Interpretation Service
Phone: 03-5285-8185

General Hospitals

International Clinic
1-5-9 Azabudai, Minato-ku
Phone: 3582-2646

National Medical Clinic
#202 5-16-11 Minami Azabu, Minato-ku
Phone: 03-3473-2057

Tokyo Medical and Surgical Clinic
#32 Shiba Koen Bldg 2F, 3-4-30 Shiba-Koen, Minato-ku
Phone: 03-3436-3028

Japanese Red Cross Medical Centre
4-1-22 Hiroo, Shibuya-ku
Phone: 03-3400-1311

St.Luke's International Hospital (Seiroka Byoin)
9-1 Akashi-cho, Chuo-ku
Phone: 03-3541-5151

Dentists & Orthodontists

There are a number of qualified Japanese dentists who have been trained overseas and in the States. The followings are some of them patronized by foreigners:

Nakashima Dental Office
Roppongi U Bldg.4F, 4-5-2 Roppongi, Minato-ku
Phone: 03-479-2726

Sophia Orthodontic Clinic
Roppongi Shimada Bldg. 2nd Floor
4-8-7 Roppongi, Minato-ku
Phone: 03-3403-3795

Super Smile International Orthodontics
Hiroo Office
5-9-23 Hiroo, Shibuya-ku
Phone: 03-5449-3308
Yoyogi Uehara Office
46-17 Ooyamacho Shibuya-ku

Tokyo Clinic Dental Office
3F, 32 Shiba Koen Building, 3-4-30 Shiba-Koen, Minato-ku
Phone: 03-3431-4225

Dr. Jason S. Wong
1-22-3 Kamioosaki, Shinagawa-ku
Phone: 03-3473-2901

Dr. Y. Kubo/Empire Dental
1F Proud Shinjuku Gyoen Empire, 28-1 Daikyocho, Shinjuku-ku
Phone: 03-3356-2910

Gynocologists & Obstetricians

See also Having a Baby in Japan.

Aiiku Hospital
1-16-10 Shibaura Minato-ku
Phone: 03-6453-7311

International Medical Crossing Office
45-3-29-1F Minami Azabu, Minato-ku
Phone: 03-3443-4823


Aiiku Hospital
1-16-10 Shibaura Minato-ku
Phone: 03-6453-7311

International Catholic Hospital (Seibo Byoin)
2-5-1 Nakaochiai, Shinjuku-ku, Tokyo
Phone: 03-3951-1111

Keio University Hospital
35 Shinanomchi, Shinjuku-ku
Phone: 03-3353-1257


American Pharmacy
Marunouchi Bldg., B1F, 2-4-1 Marunouchi, Chiyoda-ku
Phone: 03-5220-7716

Koyasu Pharmacy
4-1-29 Minami-Azabu, Minato-ku
Phone: 03-3446-4701

National Azabu Supermarket
4-5-2 Minami Azabu, Minato-ku
Phone: 03-3442-3181

Japanese Health Insurance

Every resident in Japan has to have some kind of medical health insurance. There are two types: 1) national health insurance which you join through the ward or municipality in which you live or 2) employees health insurance which you join through your company. Foreigners who have completed alien registration and are permitted to stay in Japan for more than one year, and who do not qualify for employee’s health insurance, can enroll in the national health insurance scheme. The plan provides for 70% of the member's medical costs including those of his family or other dependents. Premiums are based on the number of people in the family and one's income for the previous year. There are also private health insurance companies that cater to individuals wanting additional health insurance coverage.